Apologies in advance, I'm not Mr. Computer whiz. Some of the info I'm sharing may not be useful to diagnose the problem.
Background:
I am using everything on my work PC. Downloaded it about a week ago and have used it 2-4 times so far. Has always worked great.
The vast majority of the files I need to search through are connected through 2 NTFS network drives. I added the drives to the folder list, since they didn't show up on the local NTFS volume list. We have like 50 people working in the office and the drives together total 12 Tb's so I unchecked "Attempt to monitor Changes" and have it rescanning every day at 3am. That felt best for my use case.
Today, I went to search for a specific file. The easiest way for me to find it was to search for all the files with the extension ".ctb". When I searched for that extension either through *.ctb or endwith:.ctb the only results I get begin with special characters. Specifically "(" "-" and the numbers 0-4. The file I was looking for was not listed. It begins with a "K"
I found the file I was looking for manually. Went back to everything and I am able to find the folder that contains the file but not the file itself. I'm not sure whether I am doing something wrong in my search, I didn't set everything up correctly, or something is bugged. Any support would be appreciated. Thanks!
Background:
I am using everything on my work PC. Downloaded it about a week ago and have used it 2-4 times so far. Has always worked great.
The vast majority of the files I need to search through are connected through 2 NTFS network drives. I added the drives to the folder list, since they didn't show up on the local NTFS volume list. We have like 50 people working in the office and the drives together total 12 Tb's so I unchecked "Attempt to monitor Changes" and have it rescanning every day at 3am. That felt best for my use case.
Today, I went to search for a specific file. The easiest way for me to find it was to search for all the files with the extension ".ctb". When I searched for that extension either through *.ctb or endwith:.ctb the only results I get begin with special characters. Specifically "(" "-" and the numbers 0-4. The file I was looking for was not listed. It begins with a "K"
I found the file I was looking for manually. Went back to everything and I am able to find the folder that contains the file but not the file itself. I'm not sure whether I am doing something wrong in my search, I didn't set everything up correctly, or something is bugged. Any support would be appreciated. Thanks!
Statistics: Posted by cbjork — Tue Jul 29, 2025 9:56 pm
